Shipping & Delivery
Free Shipping
We offer complimentary worldwide shipping on all orders.
All orders are shipped via trusted international carriers, including FedEx, DHL, DPD, and USPS, depending on your location.
Order Processing
Orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Delivery Timeframes
Estimated delivery times:
- United Kingdom: 3–5 business days
- Europe: 5–10 business days
- United States: 5–10 business days
- Rest of World: 7–14 business days
Maximum delivery timeframe: 20 business days
(delays may occur due to customs or courier issues outside our control)
Tracking Information
All orders include tracking.
Please allow 1–5 business days for tracking updates to appear after dispatch.
If you have not received tracking details within 5 business days, please contact us.
Incorrect Address
It is the customer’s responsibility to ensure all shipping details are correct at checkout.
If an incorrect address is provided and the order has already been dispatched, we are unable to guarantee replacement or refund.
If we make an error with your order, we will resolve it at no cost to you.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us.
We will work directly with the courier to resolve the issue. Where appropriate, a replacement or refund may be issued at our discretion.
Customs & Duties
For international orders, customs duties or import taxes may apply depending on your country.
These charges are the responsibility of the customer.
Multiple Shipments
In rare cases, orders may be shipped in separate packages to ensure faster delivery.
Shipping Restrictions
While we ship to most countries worldwide, there may be certain locations we are unable to service. If this applies to your order, we will contact you promptly.
Contact
If you have any questions regarding shipping or delivery, please contact us via our Contact page.